Thursdaynboots Terms of Purchase

These Terms of Purchase (“Terms”) govern all purchases of outdoor gear—including durable boots, weather-resistant clothing, and versatile outerwear (“Products”)—made through Thursdaynboots.com (the “Website”) by you (“Customer” or “you”) from Thursdaynboots (“we,” “us,” or “our”). By placing an order on the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Refund Policy, and other applicable policies posted on the Website. We reserve the right to update these Terms periodically; revised versions will be posted on the Website with a “Last Updated” date, and your continued use of the Website after such updates constitutes acceptance of the revised Terms.

1. Eligibility to Purchase

To place an order on the Website, you must:

Be at least 13 years of age (if you are under 18, you must have the consent of a parent or legal guardian to make a purchase, and such parent or legal guardian will be deemed to have accepted these Terms on your behalf);
Provide accurate, complete, and current information for all order and account details (including shipping address, email address, and payment information);
Have a valid payment method accepted by the Website (e.g., credit card, debit card, PayPal) and authorize us to charge the full amount of your order to that payment method;
Be purchasing Products for personal, non-commercial use (resale of Thursdaynboots’ eco-conscious outdoor gear without our prior written consent is prohibited).

2. Order Placement & Confirmation

a. Order Submission

When you submit an order on the Website, you are making a binding offer to purchase the selected Products at the listed price (in USD, as specified in Section 4). We reserve the right to accept or reject your order in our sole discretion, for reasons including but not limited to:

Product unavailability (e.g., unexpected stock shortages of popular hiking boots or seasonal outerwear);
Errors in Product pricing or description (e.g., typos in size listings, incorrect details about eco-materials);
Suspected fraudulent activity (e.g., invalid payment information, suspicious shipping addresses linked to unauthorized purchases);
Non-compliance with these Terms.

b. Order Confirmation

You will receive an automated “Order Confirmation” email immediately after submitting your order, which includes your order number, Product details (e.g., “Recycled-Leather Hiking Boots, Size 10,” “Waterproof Jacket, Large”), and total amount charged. This email confirms that we have received your order but does not constitute acceptance of your offer.

We will send a “Shipping Confirmation” email (with tracking information) once your order has been processed and shipped—this email signifies our formal acceptance of your order, and a binding contract between you and Thursdaynboots will be formed at this point.

If we are unable to accept your order (e.g., due to stock unavailability of a limited-edition boot style), we will notify you via email within 2 business days and issue a full refund to your original payment method (per the refund timeline in Section 6).

3. Product Information & Availability

a. Product Descriptions

We strive to provide accurate, detailed descriptions of Products on the Website—including materials (e.g., recycled leather, waterproof fabrics), outdoor performance features (e.g., slip-resistant soles, windproof liners), and care instructions. However, we do not warrant that Product descriptions, images, or other content on the Website are error-free, complete, or up-to-date.

Colors of Products may vary slightly due to differences in device displays (e.g., a “forest green” jacket may appear lighter on a smartphone screen than in person), and we cannot guarantee that the Product you receive will match the exact color shown online. For questions about a Product’s specifications (e.g., “Is this boot suitable for snow?” “What percentage of the jacket is recycled material?”), contact our customer service team at [email protected] before placing your order.

b. Product Availability

All Products are subject to availability. We reserve the right to limit the quantity of Products you may purchase per order or per period (e.g., 2 pairs of boots per customer) to ensure fair access to our eco-conscious gear, especially during peak seasons (e.g., pre-winter outerwear launches).

If a Product is out of stock after you place an order, we will notify you via email and either:

Remove the out-of-stock Product from your order and refund the corresponding amount (per Section 6); or
Offer to notify you when the Product is restocked (if applicable—some limited-edition styles may not be restocked to maintain sustainability goals).

4. Pricing & Payment

a. Pricing

All Product prices on the Website are displayed in United States Dollars (USD) and include applicable taxes (e.g., sales tax for orders shipped to U.S. states where we are required to collect tax). Taxes are calculated based on your shipping address and added to your order total at checkout.

We reserve the right to change Product prices at any time, but changes will not affect orders that have already been confirmed via a “Shipping Confirmation” email. Discounts, promotions, or coupon codes are valid only for the period specified in the promotion details and cannot be applied retroactively to past orders.

b. Payment Methods

We accept the following payment methods for orders:

Major credit cards (Visa, Mastercard, American Express, Discover);
Debit cards (linked to a checking or savings account);
PayPal;
Thursdaynboots gift cards (purchased via the Website or authorized retailers).

c. Payment Authorization

By submitting an order, you authorize us to charge your selected payment method for the full order amount (including taxes, if applicable). We will attempt to process your payment immediately after you place your order. If payment is declined (e.g., insufficient funds, expired card, security hold from your bank), your order will not be processed, and we will notify you via email to resolve the payment issue.

d. Fraud Prevention

We may take steps to verify your identity and payment information to prevent fraud—consistent with our commitment to protecting both our customers and our brand. These steps may include:

Requesting additional documentation (e.g., a copy of your ID to confirm billing address);
Contacting you via email or phone to confirm order details (e.g., “Did you place an order for hiking boots shipped to ?”);
Verifying that the billing address matches the address on file with your payment provider.

If we suspect fraudulent activity, we may cancel your order and not ship the Products, with no liability to you.

5. Shipping & Delivery

a. Shipping Timeline

Order Processing: We process orders within 1-3 business days of receiving them (excluding weekends, holidays, and peak periods like Black Friday or pre-winter sales, when processing may take up to 4 business days). Processing includes:
Verifying payment and order details;
Inspecting Products for quality (e.g., testing boot waterproofing, checking jacket zipper functionality);
Preparing Products for shipping in eco-friendly packaging (per our Shipping Policy).
Delivery Time: After processing, your order will be shipped, and you can expect delivery within 6-12 business days from the date of shipment. Delivery times are estimates and may vary slightly due to factors beyond our control (e.g., customs delays for international orders, carrier disruptions due to weather).

b. Global Free Shipping

We offer free shipping on all orders worldwide—no minimum order value is required. There are no additional shipping fees, regardless of your location or the size/weight of your order (e.g., a single pair of boots or a full set of outdoor clothing). We partner with carbon-neutral couriers to ensure shipping aligns with our eco-conscious values, offsetting emissions from every delivery.

c. Shipping Addresses

You must provide a valid, deliverable shipping address (PO boxes, APO/FPO addresses, and temporary addresses may not be accepted, as carriers cannot guarantee delivery to these locations—and outdoor gear like boots may be at risk of damage or loss). We are not responsible for orders delivered to incorrect addresses provided by you.

If you need to change your shipping address after placing an order, you must contact our customer service team at [email protected]within 1 hour of order submission—we cannot guarantee address changes after this window, as orders for outdoor gear are processed quickly to avoid stock shortages.

d. Order Tracking

Once your order is shipped, you will receive a “Shipping Confirmation” email with a unique tracking number and a direct link to monitor your package’s delivery status. You can also view tracking information by logging into your account on the Website and navigating to “Order History.”

6. Returns & Refunds

a. Return Period

You may return eligible Products for a refund within 60 days of the delivery date—this extended window allows you to test your outdoor gear (e.g., wear boots for short walks to check fit, inspect jacket waterproofing) and ensure it meets your needs for adventures.

b. Return Eligibility

To be eligible for a return:

Products must be unused, unworn, and in their original condition (e.g., no scuffs on boot soles, no signs of wear on clothing, intact original tags and eco-friendly packaging like recycled-material dust bags);
You must provide a valid order number (found in your Order Confirmation or Shipping Confirmation email);
Returns must be initiated by contacting our customer service team at [email protected] (returns sent without prior authorization will not be processed).

c. Return Process

Initiate Return: Email [email protected] with your order number, Product details (e.g., “Waterproof Hiking Pants, Medium”), and a brief reason for the return.
Receive Authorization: We will respond within 24 hours with a pre-paid return label and step-by-step instructions. We cover all return shipping costs, and return deliveries are carbon-neutral to maintain our sustainability commitments.
Ship Return: Package the eligible Products securely (use the original eco-friendly box if possible) and drop the package at the designated courier location. Keep the return tracking number for your records.
Inspection & Refund Approval: Once our team receives your return (typically 3-5 business days after shipment), we will inspect the Products to confirm eligibility.

d. Refund Timeline

Approved refunds will be processed to your original payment method within 5-10 business days of inspection. Refund timing may vary slightly based on your payment provider:

Credit/Debit Cards: Refunds may take 3-5 additional business days to appear in your account (depending on your bank’s processing time).
PayPal: Refunds are credited to your PayPal balance within 1-2 additional business days.
Gift Cards: If you paid with a Thursdaynboots gift card, the refund will be returned to the original gift card (or a new gift card, if the original was lost) within 24 hours of processing—we’ll email you the gift card details.

e. Non-Returnable Items

The following items are not eligible for returns or refunds, even if unopened:

Customized Products (e.g., personalized boot engravings, custom-sized outerwear outside our standard range);
Final Sale Items (clearly marked on the Product page—typically deeply discounted gear or limited-edition styles);
Free gifts or promotional items (may be returned with the associated paid Product but not refunded separately).

7. Cancellations

You may cancel an order within 1 hour of submitting it by emailing [email protected] with your order number and cancellation request. If your order has not yet been processed, we will cancel it and issue a full refund within 5-10 business days (per Section 6d).

If you request cancellation after 1 hour, we cannot guarantee it—orders for outdoor gear are processed quickly to avoid stock shortages, especially for popular styles. If the cancellation is not possible, you can return the Products for a refund once you receive them (per Section 6).

8. Limitation of Liability

To the maximum extent permitted by law, Thursdaynboots shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your purchase (e.g., inconvenience from delayed delivery of gear for a trip, loss of use of Products). Our total liability to you for any claim related to a purchase shall not exceed the total amount you paid for the affected Products.

We are not liable for delays in delivery or order processing due to factors beyond our control (e.g., weather events, carrier strikes, customs delays, supply chain disruptions affecting eco-material sourcing).

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of laws principles. Any disputes arising from these Terms or your purchase shall be resolved through negotiation first; if negotiation fails, disputes shall be submitted to arbitration in Los Angeles, California, in accordance with the rules of the American Arbitration Association.

10. Contact Us

If you have questions about these Terms of Purchase, your order, or any other concerns, please contact our customer service team at:

Email: [email protected]

We respond to all inquiries within 24-48 business hours and will work to resolve any issues promptly—just as we do with all questions about our outdoor gear and sustainability practices.

Thank you for choosing Thursdaynboots. We appreciate your trust in our eco-conscious, high-performance outdoor gear and are committed to providing you with a transparent, positive purchasing experience—from browsing our Website to receiving gear that fuels your adventures.